Resident Access
How resident access works
Understand how a resident receives property-scoped portal access.
Identity plus an eligible relationship
A person must have a current eligible relationship to a property and a valid invitation or active resident-access link. Signing in alone does not grant access to a property.
Property-scoped access
Residents see only properties linked to their active resident context. Staff application permissions do not broaden what the same person can see while using the resident portal.