Resident Access

How resident access works

Understand how a resident receives property-scoped portal access.

Identity plus an eligible relationship

A person must have a current eligible relationship to a property and a valid invitation or active resident-access link. Signing in alone does not grant access to a property.

Property-scoped access

Residents see only properties linked to their active resident context. Staff application permissions do not broaden what the same person can see while using the resident portal.

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