Security & Administration

Privacy of community questions

Learn the customer-facing privacy boundaries for private community questions.

Private, authorized access

Ask Assocentra is available only after sign-in within an active resident property context or an authorized staff community context. It does not create public or shareable question pages.

Limited information

Community questions are answered from the materials available to the current context. Assocentra minimizes unrelated account and resident information and does not intentionally submit customer content for shared-model training.

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