Requests

Managing resident requests

Review and move resident requests through supported lifecycle states.

Open the request

Authorized staff can filter and open requests for communities they may access. The request detail includes property context, current status, and the relevant activity history.

Use supported actions

Staff can start review, request information, resume review, resolve, reopen, close, or cancel when that action is valid for the current status. Assocentra rejects invalid or stale transitions.

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